Privacy policy

All Cleared – Ear Microsuction Specialists respect your privacy and are committed to protecting your personal and health information. 

What information do we collect? 

We collect personal and health information necessary to provide safe and appropriate care. This may include: 

  • Your name, date of birth, and contact details 

  • Relevant medical history and health information 

  • Appointment and treatment records 

How is your information used? 

Your information is used for: 

  • Providing treatment and care 

  • Communication regarding appointments and follow-up 

  • Clinical record keeping 

How is your information stored? 

Your information is securely stored using Cliniko, a trusted practice management system with encrypted data storage.We take reasonable steps to ensure your information is protected from loss, misuse, or unauthorised access. 

With whom may your information be shared with? 

Your information will only be shared: 

  • With your consent 

  • For your ongoing care (e.g. referral to a GP or specialist) 

  • Where required by law 

Access to your information 

You have the right to access and request correction of your personal information at any time. 

Privacy and security 

Only authorised persons have access to your information. All reasonable steps are taken to ensure your information remains confidential and secure. 

Compliance 

We comply with the New Zealand Privacy Act 2020 and the Health Information Privacy Code. 

Contact 

If you have any questions about this policy or your information, please contact us